Using Zoom Phone

Using Zoom softphone client applications, physical phones converted for Zoom phone use, shared line groups, and department phones

Categories (2)

Physical Phones

Phone lines and using approved physical phones that have been converted for Zoom Phone use
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Shared and Department Zoom Phone Use

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Articles (24)

Can I record a call in Zoom Phone?

Do I need to be logged into the Zoom app to receive phone calls?

Do I need to dial 9 or 1 to get an outside line when calling off campus, long distance or using a fax?

Does Zoom Phone allow multiple lines to ring on my line?

How do I answer or place a call from my Zoom phone if I have multiple lines coming to me?

How do I change or silence the ringtone for my Zoom Phone?

How do I check my voicemail or shared line voice messages from a physical phone (not in the Zoom client or app)?

How do I check Zoom phone voicemail when I am away from my physical phone?

How do I dial a number in the Zoom Phone App on my smart phone?

How do I forward calls from my Zoom phone to another phone?

How do I make sure my speakers and microphone are working for Zoom Phone?

How do I put a call on hold or park a call using a Zoom Phone?

How do I set up / check voicemail from a physical phone (not the Zoom client)?

How do I set up call delegation in Zoom phone?

How do I stop my Zoom Phone from ringing on all of my devices?

How do I stop Zoom Phone from ringing on my computer when I do not want to be disturbed?

How do I transfer a call on my physical phone (not the Zoom client)?

How do I turn a Zoom phone call into a video call or Zoom meeting?

How do I turn off Zoom phone calls when I am in a Zoom meeting?

If someone leaves a voicemail, how will I be notified?

Is SMS texting available for Zoom phone?

Where can I find my PIN for Zoom Phone?

Why are some university phone numbers showing up as SPAM?

Will my Zoom softphone ring if my computer is locked?