What do I do when Qualtrics asks if I have a pre-existing account?

 
  1. Qualtrics will prompt some users with a question about a pre-existing account
  2. Specifically, Qualtrics may pop up a window with the question: Do you have an existing account
  3. If you have been using a UNC Charlotte instance of Qualtrics in the past, then you should respond “Yes,” Qualtrics will then ask you to specify the username of that account
  4. You should type in your standard UNC Charlotte email address (Do NOT use your email alias)

For additional assistance, see these Qualtrics resources, 

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