How can School of Professional Studies students get help after-hours?

The IT Service Desk has designated support hours. If find you need help outside these hours, submit a help ticket and your issue will be addressed when the OneIT Service Desk reopens

  1. Go to services.help.charlotte.edu
  2. Click Submit a Help Ticket
  3. Fill out the form and click Submit
  4. You will be contacted when the OneIT Service Desk reopens
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