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System Access Restrictions
The ability to view items and complete actions within Perceptive Content is restricted based on approved system security access. An FAQ on requesting access updates is available here. Questions regarding which security group(s) will provide the access needed can be submitted via a Help Ticket.
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Notification of Document Pending Review
The eCommerce approvers will receive an email that there are documents in the EC Processing workflow queue, as shown in the Test example below:
eCommerce Approval/Denial
1. Open a browser and go to imaging.charlotte.edu.
2. The Login screen will display, as shown below:
3. Click Login and then enter your NinerNET credentials.
4. Once logged into the application, a screen will display all Experience Content Apps on the main Home page.
5. Click on the Workflow Content App from the Home screen.
6. Once in Workflow, select 
beside the EC eCommerce workflow listing to view the available queues and then click on the EC Processing workflow queue.
7. A list of documents will display.
8. To view a document, click on the line item and the document will display.
9. Perform your due diligence.
10. In the Custom Properties, update the Status Indicator - EC by selecting either Active, Inactive or Denied in the dropdown for each Merchant Account request.
11. Click the Workflow icon at the top of the screen and select EC Approve Processing or EC Deny Processing from the dropdown to process the access request.
Next Steps
A notification email will be sent to the initiator and the person for whom the access request was submitted informing them of approval or denial. Approved Termination requests will route to the EC PBR Officer Update queue for system maintenance. Once updates are complete the document is routed forward to archive.