How do I submit a ticket for another person?

When creating a new ticket, the Requestor will default to the person who is logged in.  To change the Requestor...

  1. Create a general ticket or when submitting a ticket from the service catalog
  2. Click the Requestor field - a dropdown will display
    Requestor field
  3. Click into the field and begin to type the new Requestor's name or NinerNET username.
  4. When the person appears in the list, click the name
  5. The new person will be associated with the ticket and will receive notifications related to updates
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