Beginning April 2025, the University will manage NEW Windows-based computers, such as newly issued Dell computers, using Windows Azure Cloud Join to provide a more efficient and secure process for managing these university-issued devices. This change does not affect computers already in use.
Below are some changes that you will notice on your computer:
- Device Setup: You should plan to work with desktop support for up to 30 minutes on the initial setup. See this FAQ for the setup process.
- Login: You must use your full NinerNet email address to login to your computer (ninernet@charlotte.edu).
- Start Menu: It will now be located on the bottom center of desktop by default (see this FAQ to change this setting).
- Network Drives: H and S drives are available, but the J drive is not automatically mapped. The J drive was part of the S drive so all data will be found in the S drive.
- Software Installs: You can download and install software from the new Company Portal, which replaces the Software Center.
- Network Printing: You may see more available printers; some printer functionality may have changed.
- Wallpaper: You are no longer able to change the Wallpaper on devices managed using the Windows Azure system.
- Windows Hello: This new function allows you to easily and securely log into your computer using facial recognition and/or pin. Pin must be 6 digits long, no longer than 127 characters and may include upper and lowercase letters as well as numbers.
- Computer Information: Look for the All-in-C found in the bottom right taskbar to find the computer name and serial number (see this FAQ for more information).