What is the standard configuration for RESEARCH COMPUTERS using the new Dell process?

  • The computer will be set up to meet the needs of the researcher and, if appropriate, the data protection agreement.
  • Login: All users must login with their full NinerNET email address (ninernet@charlotte.edu).
  • Admin rights: Admin rights can be requested through this form.
  • Start Menu: It will now be located on the bottom center of desktop by default (see this FAQ to change this setting).
  • Network Drives:  H and S drives are available, but the J drive is not automatically mapped. The J drive was part of the S drive so all data will be found in the S drive.
  • Software Installs: Any authenticated user can install software through the Company Portal.
  • Network Printing: More printers may be available; some printer functionality may have changed. If a user does not see a printer, put a request in with OneIT. 
  • Wallpaper: You are no longer able to change the Wallpaper on devices managed using the Windows Azure system.
  • Windows Hello: Windows Hello is not available on research computers.
  • Computer Information: Look for the All-in-C found in the bottom right taskbar to find the computer name and serial number (see this FAQ for more information).

  • Impact on generic accounts: As part of the ongoing transition of endpoints to Azure, the use of generic accounts will be significantly reduced in accordance with updated security protocols. Learn more about why the University is going away from the use of generic accounts.

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