How do I get access to use Malibu?

Audience/Target Users

• Staff

Overview

Malibu is designed to support departments across all divisions at Charlotte. If your department is interested in using Malibu, access and onboarding are managed through a department request process.

Steps to Complete the Task

How to Get Started

1. Existing Users: Contact your department’s Business Manager to request user access.
2. New Departments: If your department does not currently use Malibu, submit a ticket through the Service Desk to request onboarding.

Important Notes or Exceptions

• Onboarding requests for new departments are evaluated on a case-by-case basis to ensure Malibu is a suitable solution for your department's specific needs.

Contact Information

For further assistance or to submit an onboarding request, contact the Service Desk at https://services.help.charlotte.edu/TDClient/33/Portal/Requests/Service/117/Malibu/Request