How do I add funds and manage my campus eAccounts?

Audience/Target Users

• Student
• Faculty
• Staff
• Parent / Guest

What You Need Before You Start

• An active NinerNET login or a guest deposit target email address.
• A valid debit or credit card for completing financial deposits.

Steps to Complete the Task

Managing eAccounts via the Mobile App

1. Launch the Transact eAccounts mobile app on your phone.
2. Log in using your University NinerNET account information.
3. Review your real-time balances for your Optional Dining Account (ODA), 49er Bucks, and active meal plans directly from the main dashboard interface.
4. To add funds on the go, tap Add Money, choose your pre-saved payment method, and confirm the specific deposit amount.

Managing eAccounts via the Web Portal

1. Navigate to the official Charlotte eAccounts Web Portal using a desktop browser.
2. Log in securely with your NinerNET credentials.
3. Click on Account Summary to pull full itemized transaction histories, past statements, and historical running balances.
4. Select Payment Profile to securely save your debit or credit card information for streamlined future checkouts in the mobile app.

Making a Guest Deposit (Parents and Guests)

1. Go to the public Charlotte eAccounts web login landing page.
2. Click the Guest Deposit link located prominently at the bottom of the portal page.
3. Enter the student's formal institutional email address and click Next.
4. Input your preferred deposit allocation amount and complete the card payment fields to instantly route the funds.

Important Notes or Exceptions

• All funds deposited directly into your 49er Bucks or ODA transfer in real-time and are instantly usable across all campus point-of-sale systems.
• Guest deposits only allow external family or guests to add funds; they do not grant permission to view a student's personal transaction history or overall remaining account balances.

Contact

• Having trouble setting up or using your 49er Mobile ID? Submit a request for help online and a 49er Card specialist will get in touch.
• Resident students may visit the Loan Key Desk if you encounter issues with your 49er Mobile ID outside of business hours.