Audience/Target Users
What You Need Before You Start
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Approved system security access for Softdocs etrieve.
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If you are unsure which security group you need, submit a help ticket through the Service Desk.
Steps to Complete the Task
Accessing the Softdocs etrieve System
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Go to the Softdocs etrieve Content login page at https://charlotte.etrieve.cloud/content.
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Log in using your NinerNet email and password.
Establishing Saved Searches
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Select the search you want to use from the list below.
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Click any column header to modify the sort order. Reverse the change if desired.
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Click Save in the top-right corner of the screen.
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Enter the search name based on the link you accessed, then click Save.
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Repeat these steps for any additional searches relevant to your role.
Important Notes or Exceptions
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Because standard saved searches may change periodically, append your initials to the end of the saved search name (e.g., SearchName_JS). This ensures you can easily substitute new standard versions while keeping your personal copy unique.
Available Standard Saved Searches
Academic Affairs
Accounts Payable and Travel
Bursar (fka SAO)
- BUR CC Book Receipts
- BUR Bursar Documents
- BUR Bursar-PBRs (Pmt Bk Rcpts)
- PBR Card Summary
College or Arts and Architecture
Division of Research (fka RED)
eCommerce
Enrollment Management Residence
Facilities Management
Financial Aid
Financial Transaction Requests
General Accounting
Graduate
Human Resources
Institutional Research
International Student Scholar Office
- ISSO Financial Documents - Students
- ISSO Financial Documents - Tuition Increment
Military and Veteran Services
Niner Central
Office of Adult Students and Extended Services
OneIT Sponsored Guest Accounts
Payroll
Purchasing Card
Registrar
Reporting and Fixed Assets
- RFA Reporting and Fixed Assets
Tax
Treasury Services
Undergrad
University Advancement
University Honors Program
University Scholarship Office
Venture Outdoor Learning
Contact Information
If you need additional assistance, please submit a request to the Service Desk.