How does a supervisor request access to a former employee's NinerNET account?

Tags ninernet

NinerNET credentials give access to a variety of computing systems including Banner, Gmail, GCal, Google Drive, Dropbox, Canvas, Network Drives (H/S/J). 

Whenever possible, it is preferred that actions needed with departing employees are done before separation.  The the following for reference:

Departing Faculty/Staff IT Checklist

Departing Faculty/Staff IT Checklist for Supervisor

Departing Student Employee IT Checklist for Supervisor

For business continuity purposes, a supervisor may request access to a former employee's NinerNET account as long as the former employee:

  • Is no longer associated with the university
  • Does not have an active NinerNET account
  • The request is being made within 30 days of departure.
  • Supervisors should submit the Supervisor Request Form.
    • Supervisors may request access to a former employee's Gmail, Gcal, Google Drive and Dropbox data.
    • Access will be granted for no more than 30 days.
    • During that time, supervisors should export/transfer data ownership as needed.
  • OneIT can not grant access if the former employee's NinerNET account is still active e.g. employee changed departments or is a student etc.
    • If  the account is active, the supervisor should discuss options directly with the former employee.
  • NOTE: When an employee separates from the university, the NinerNET account becomes disabled; the exact timing varies based on employee role. See this FAQ for more details.
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