What is a sponsored guest account and how do I request one?

Audience/Target Users

  • Faculty
  • Staff

Pre-submission Notes

  • UNC Charlotte employees can request sponsored accounts through a designated Business Officer/Security Liaison, for guests affiliated with the University in order to get access to the University's electronic and computing resources.
  • There are different types of sponsored guest accounts. See this FAQ for more details.
  • A sponsored guest account can also be requested for affiliates getting paid using an Electronic Check Request (eCR).
  • Sponsored guest accounts are NOT to be used as a way to on board new employees or for someone who is already employed; once the hiring paperwork is completed, new employees will receive a NinerNET account.
    • Complete the proper paperwork with Human Resources or Academic Affairs. If the full job is not ready or all the paperwork is not complete, Academic Affairs or Human Resources can still create an initial record once the background check has been completed.
  • Vendor Requests: Review the contract with the appropriate business officer prior to submitting the request.

Steps to Complete the Task

Sponsor

  1. Identify the appropriate Business Officer/Partner or Information Security Liaison
  2. Provide the Business Office or Information Security Liaison the information for the request along with photo ID for guest

Business Officer or Information Security Liaison

  1. Have the information from the sponsor including a copy of photo ID and, for non-US citizens or permanent residents, the final email from Export Control.
  2. Review the request with the department's Information Security Liaison prior to submitting the request
  3. Go to the Sponsored Guest Account Form
  4. Follow this FAQ the detailed instructions for filling out the form.

Information for Non US Citizens

  • Requests for those who are neither US Citizens, permanent residents, nor have US asylum must receive approval from the Export Control Office (exportcontrol@charlotte.edu) PRIOR to submitting a sponsored guest account request.

Important Details

  • The sponsored guest account process establishes a basic account.  If elevated or special access is required, a separate request may be required - see this FAQ for more information
  • Sponsored guests accounts default to the department of the sponsor
  • If the person objects to providing an image of their Legal ID, the submitted image can be redacted of data EXCEPT full name, date of birth, and residential address
  • If the Legal ID has a middle initial included, please obtain the sponsored guests full middle name to be included in the submission
  • Occasionally, technicians processing new sponsored guest account requests may inquire about previous addresses - this is because a potential match has been found in Banner and previous addresses are verified to avoid the creation of a duplicate account
  • If a sponsored guest is requested for an active user, please provide details as to why a sponsored guest account is being requested
    Example: A recently graduated student needs to be eligible to be granted access to the door system
  • If a sponsored guest needs to sign the University Confidentiality Agreement, use this link
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