Why Your Banner Account is Locked
Your Banner account may be temporarily locked if your supervisor does not complete the required security audits. These audits occur twice a year:
The University requires these audits to ensure data access remains compliant with state and institutional standards.
Steps to Unlock Your Banner Account
If your account has been locked due to an incomplete audit, follow these steps to regain access:
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Contact your supervisor: Your supervisor must contact the appropriate Banner Module Security Administrator to confirm that your access is still required.
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Administrator Verification: Once your supervisor verifies your access, the Banner Module Security Administrator will notify the Service Desk.
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Lock Removal: The Service Desk will then remove the temporary lock from your account.
Important Notes
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Processing Time: Please note that the manual process to unlock an account could take several days to complete.
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Revoked vs. Locked: If your security classes have been removed entirely, please see the FAQ on revoked access.