How Do You Install New Software on a Computer?

Audience/Target Users

• Faculty

• Staff

• Students

What You Need Before You Start

• Your NinerNET username and password.

• A University-owned computer or a personal computer with an internet connection.

Steps to Complete the Task

University Owned-Windows Computers

1. Log into your University computer using your NinerNET credentials.

2. Click the Start button.

3. Type Software Center (or Company Portal if your computer was set up after April 2025).

4. Select Software Center or Company Portal from the search results.

5. Find the application you want to install and select Install.

6. Follow the on-screen prompts until the installation is complete.

University Owned-Mac Computers

1. Log into your University computer using your NinerNET credentials.

2. Open the Applications folder and locate Self Service (or search for it using Spotlight).

3. Open Self Service.

4. Find the application you want to install and select Install.

5. Follow the on-screen prompts until the installation is complete.

Personal Devices

1. Open a web browser and go to software.charlotte.edu.

2. Log in using your NinerNET credentials if prompted.

3. Navigate through the available options and select the application you want to install.

4. Follow the provided instructions to download and install the software onto your device.

Related Articles

• How can I get new software on my computer?

• What software is available to install for UNC Charlotte students, faculty and staff?

Important Notes or Exceptions

• If the software you need is not available in Software Center, Company Portal, or Self Service, you will need to submit a request.