How do I get IT help and what are the hours of operation?

The following resources are available for you to get help at the OneIT Service Desk during the provided business hours... 

ONLINE: Help for Students

Help for Faculty & Staff

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Phone:

704-687-5500 for Students, Faculty, and Staff

Business Hours:

Sunday: 12:00 p.m. - 5:00 p.m
Monday: 7:30 a.m. – 9:00 p.m.
Tuesday: 7:30 a.m. – 9:00 p.m.
Wednesday: 7:30 a.m. – 9:00 p.m.
Thursday: 7:30 a.m. – 9:00 p.m.
Friday: 7:30 a.m. – 5:00 p.m.
Saturday:
12:00 p.m. - 5:00 p.m

IN A CLASSROOM: Press the ‘help’ button on the intercom or the ‘red button’ on the touch panel.
WALK-UP:
Atkins Library, 140C

 

Business Hours: 

Sunday: 12:00 p.m. - 5:00 p.m
Monday: 8:00 a.m. – 9:00 p.m.
Tuesday: 8:00 a.m. – 9:00 p.m.
Wednesday: 8:00 a.m. – 9:00 p.m.
Thursday: 8:00 a.m. – 9:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.
Saturday:
12:00 p.m. - 5:00 p.m