How do I get IT help?

The following resources are available for you to get help at the OneIT Service Desk... 

ONLINE: Help for Students

Help for Faculty & Staff

Need help and can't login
Phone:

704-687-5500 for Students, Faculty, and Staff

Sunday: 1:00 p.m. – 5:00 p.m.
Monday: 7:30 a.m. – 5:00 p.m.
Tuesday: 7:30 a.m. – 5:00 p.m.
Wednesday: 7:30 a.m. – 5:00 p.m.
Thursday: 7:30 a.m. – 5:00 p.m.
Friday: 7:30 a.m. – 5:00 p.m.
Saturday: 1:00 p.m. – 5:00 p.m.

IN A CLASSROOM: Press the ‘help’ button on the intercom or the ‘red button’ on the touch panel.
WALK-UP:
Atkins Library, 140C

Sunday: 1:00 p.m. – 5:00 p.m.
Monday: 8:00 a.m. – 5:00 p.m.
Tuesday: 8:00 a.m. – 5:00 p.m.
Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.
Saturday: 1:00 p.m. – 5:00 p.m.

Woodward Hall 313

M-F 10am-4pm