What access should be requested if the staff person will need the ability to perform refunds for online transactions?

 
  1. Most refunding is performed within the TouchNet Marketplace for uStores/storefronts and uPays. 
  2. In some cases, the refunds may be processed within the third party application which links to TouchNet.

If you have questions about the refund process for your merchant setup, please contact your primary merchant contact or Merchant Services at eCommerce@charlotte.edu

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