How do I update my Emergency Contacts?

Keeping your emergency contacts up-to-date is important. Doing so enables the University to contact your loved ones in the event of an emergency. Follow the steps listed below to update your emergency contacts in Employee Self Service.

  1. From a web browser, enter
  2. Click on NINERNET LOGIN
  3. Enter your Charlotte credentials and click Log In
  4. Under the Quick Links section at the top of the page, click on the Employee Self Service icon as pictured below
  5. Select the Four-square menu icon and click Banner > Personal Information > Personal Information Dashboard as pictured below
    Personal InformationPersonal Information Dashboard
  6. When the personal information page is displayed, click the Edit icon  in the Emergency Contact section.  Enter the information and click Update to save changes.
    Edit to changeEdit change details
  7. You may add additional contacts by clicking Add New; entering the information and clicking the Add button as pictured below. 
    Add Emergency Contact details


Students: Submit an IT Service Desk ticket at or by calling 704-687-5500.

Employees: Call Human Resources at 704-687-0669.

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Article ID: 1530
Wed 10/18/23 4:31 PM
Wed 1/17/24 3:42 PM