How do I use the GO ShortURL Service?

GO ShortURL Service (go.charlotte.edu)

The GO ShortURL service provides a quick way to create shortened, easy-to-share web addresses for any university website. There are two ways to use this service depending on whether you need a random link or a custom name.

1. Random Short URLs (Self-Service)

Best for: Students, faculty, and staff who need a shortened link immediately.

• Format: go.charlotte.edu/a1b2c3

• Approval: None required.

• How to create:

  1. Visit shorturl.charlotte.edu.

  2. Click the button to generate a random URL.

  3. Paste your long university URL into the field and click Submit.

2. Custom Short URLs (Request Required)

Best for: Faculty and staff who want a memorable link for marketing, flyers, or syllabi.

• Format: go.charlotte.edu/your-custom-name

• Approval: Requires a ticket submission to OneIT.

• How to request:

  1. Determine the custom name you would like to use (e.g., /orientation or /it-help).

  2. Submit a service request ticket here to have the custom alias created.

⚠️ Important Usage Rules

• Case Sensitivity: All GO URLs are case-sensitive.

  • Example: go.charlotte.edu/Apply is different from go.charlotte.edu/apply.

  • Recommendation: Use all lowercase letters when creating and sharing your links to prevent errors for your users.

• University Links Only: This service is strictly for redirecting to official *.charlotte.edu websites.

• Need a Custom Subdomain? If you need a URL in the format of name.charlotte.edu (instead of using the /go prefix), please see our Custom Subdomain Guidelines.