How do I setup my Gmail alias on an iOS device using the native Mail app?

We recommend you use the Gmail app not the native app if you have an email alias. The Gmail app will automatically send email using your University email alias without making any configuration changes. See this FAQ for more information about setting up the Gmail app.

Note

If you are using the native Mail app on your iOS device and would like to send email using your University email alias, you must manually setup an Other account using IMAP and SMTP. If you have already setup your email account in the Mail app you will need to delete it first.
 
  1. Enable IMAP in your University Gmail account
  2. Go to the Settings app on your device
  3. Go to Mail, Contacts, Calendars
  4. If you already have the Gmail account setup on your phone, select it and tap Delete Account
  5. Now tap Add Account to setup 
  6. Choose Other
  7. Choose Add Mail Account
  8. Enter your name, full University email address (not alias), NinerNET password, and description
         a. A description is optional; something simple like UNCC is fine
  9. Tap Next
  10. Select IMAP for the account type and type the following in the appropriate section:
         a. Incoming Mail Server: Host Name - imap.gmail.com
         b. User Name - full University email address (not alias)c
         c. Password - NinerNET password
         d. Outgoing Mail Server: Host Name - smtp.gmail.com
         e. User Name - full University email address (not alias)
         f. Password - NinerNET password
  11. Tap Next
  12. Choose to sync Mail and tap Save
  13. Select the account you just created and tap the Account field
  14. Tap the Email field
  15. Tap Add Another Email..., type in your email alias and tap the Return button on your keyboard
  16. Once the alias is added, you can tap on the email address you wish to send from by default when using your UNCC account and a check mark will be listed beside it
  17. Tap the back button in the upper left hand corner of the window and then click Done
 
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Details

Article ID: 204
Created
Tue 9/5/23 1:30 PM
Modified
Mon 9/18/23 11:53 AM