How do I setup my Gmail alias on an iOS device using the native Mail app?

We recommend you use the Gmail app not the native app if you have an email alias. The Gmail app will automatically send email using your University email alias without making any configuration changes. See this FAQ for more information about setting up the Gmail app.

Note

If you are using the native Mail app on your iOS device and would like to send email using your University email alias, you must manually setup an Other account using IMAP and SMTP. If you have already setup your email account in the Mail app you will need to delete it first.

 
  1. Go to the Settings app on your device
  2. Go to Mail
  3. If you already have the Gmail account setup on your phone, select it and tap Delete Account
  4. Now tap Add Account to setup 
  5. Choose Gmail
  6. Choose Add Mail Account
  7. Enter your full University email address (@charlotte.edu)
  8. Enter our ninernet credentials
  9. Tap Continue
  10. Choose all options and continue
  11. Press save