How do I prevent an email from going to my Spam folder?

 
  • The university receives millions of "SPAM" emails daily. SPAM presents a significant security risk. Several systems are in place, including Google SPAM filters, to help identify SPAM.
  • Identifying whether or not an email is SPAM through Gmail only works for Gmail SPAM filtering system not all the systems.
  • To best ensure that email gets properly labeled as SPAM or not SPAM and delivered to the inbox, you should set up a filter.

In order to permanently prevent an email from going to Spam, you can create a filter.

NOTE:  Clicking "Not Spam" while in a message will move that individual email to your Inbox not all emails received from the sender.

  1. While in Gmail, go to Spam
  2. Open the message you want to filter
  3. Click the More button, then Filter messages like these
    Filter messages like these
  4. A Google Search window will open with the email address of the sender in the From field - click Create filter
     Spam Search
  5. In the filter box, check Never send it to Spam, then Create filter
    Create Filter
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