How do I prevent an email from being marked as [EXTERNAL]?

 
  1. All email that originates outside of the UNC Charlotte @uncc.edu domain is considered EXTERNAL.
  2. EXTERNAL email is tagged in the subject and body of the email to help readers identify SPAM.

  3. If UNC Charlotte has contracted with a cloud service provider to provide an IT service, unless additional work is done, those emails will get tagged with EXTERNAL.

    1. Examples of external mail that is not tagged because UNC Charlotte has an agreement with the company include Canvas, Zoom, Google Drive, NinerTalent, NC Flex etc.
  4. If you see mail that is tagged as EXTERNAL and you don't think it is EXTERNAL, please notify emailsecurity-group@uncc.edu
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