My primary Google account is now charlotte.edu, what should I do to log into third party applications?

If you used your uncc.edu credentials to log in to a non-university system, you will either need to log in with your old uncc.edu credentials OR temporarily revert the change and update your profile to use your @charlotte.edu credentials. (Each vendor handles this differently. You will need to work with vendors, not the OneIT Service Desk)

  • As part of the Google account rename, you may notice that some third-party web applications that you used your Google account (@uncc.edu) to log into, no longer work.
  • You will need to contact the third-party to request that they update your account to use your @charlotte.edu account. The OneIT service desk cannot assist with this process as it is unique to each third-party.
  • If you need immediate access to a third-party application, we have provided the option for you to revert your account temporarily back to @uncc.edu so you can login to make or request the change from the third-party.
  • Please follow the Revert Account process found in the NinerNet Account management webpage.
    • Go to the NinerNet Account page. (link https://ninernet.charlotte.edu/)
    • Click Manage Account
    • Log in with your NinerNet credentials.
    • Scroll down to the Having Issues using "Sign In With Google"? section. 
    • Follow the steps to revert back to your @uncc.edu account for 60 minutes.

 

Print Article

Details

Article ID: 2629
Created
Fri 1/5/24 5:05 PM
Modified
Fri 5/17/24 11:09 AM