How do I check Voicemail for a Common Area (Generic Department) Physical Phone?

To check voicemail on a physical phone:

1. Go to the physical phone
2. Press *86
3. Enter the PIN number (If you don't know the PIN contact the OneIT Service Desk)
4. Press #
5. Choose the menu option to Check voicemail

To check voicemail for a shared line from the Zoom client:

1. Open the Zoom client
2. Click on Voicemail
3. Click on the dropdown by All Voicemail
4. Choose Line
5. Choose the Line you want to check