How do I set up voicemail for a Common Area (Generic Department) phone?

Tags zoomphone
  1. You must contact the Service Desk and request that:
    1. a voicemail box be enabled for a common area (generic department) line and
    2. indicate who should have access to it (access can be granted to an individual or a shared line group).
  2. The Service Desk will set up the outgoing greeting and call-handling options.
  3. Once the Voicemail box has been enabled, anyone with access to the VM box can check voicemail. However, you will not be able to set up call-handling options.
    To check voicemail from a physical phone:
    1. Press *86
    2. Enter the PIN  (If you don't know the PIN contact the OneIT Service Desk)
    3. Press #
    4. Choose the appropriate menu option
  4. You can record a custom voicemail greeting by following the steps in the “How do I record a personalized voicemail greeting on a Common Area Phone?” FAQ

 

Print Article