How do I set up / check voicemail from a physical phone (not the Zoom client)?

Tags zoomphone

NOTE: You will need to know the PIN for the extension.

  • For dedicated phone lines, log into the Zoom browser portal, click on phone and navigate half way down the page to see your PIN Code.
  • For Common Area (Generic Department) phones, you can contact the Service Desk to request a voicemail box be set up and the PIN for the VM Box.

To set up or check voicemail from a physical phone:

  1. Press *86
  2. Enter the PIN
  3. Press #
  4. Choose the appropriate menu option
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