How do I check Zoom phone voicemail when I am away from my physical phone?

Tags zoomphone

Checking your dedicated phone voicemail:

  1. Check your email for a voicemail transcript and recording. Zoom phone will automatically forward all voicemail to your email account for dedicated extensions.
  2. Check the Zoom client on a computer:
    1. click on Phone 
    2. click on Voicemail.

Checking common area (generic department) phone voicemail:

As long as a voicemail box has been set up (see this FAQ), the same options are available for common area (generic department) phones.

To check the voicemail for a shared line:

  1. Open the Zoom client
  2. Click on Voicemail
  3. Click on the dropdown by All Voicemail
  4. Choose Line
  5. Choose the Line you want to check


Print Article


Article ID: 2848
Fri 1/12/24 8:53 AM
Thu 3/14/24 11:59 AM