What should I do if I experience performance issues using Apporto?

  1. Apporto is a virtual desktop in the cloud that requires a reliable Internet connection for best performance.
  2. The following tips will help ensure the best experience:
    1. Using a high bandwidth, low latency network connection to ensure optimal performance
    2. Save work frequently if your network connection is not reliable - and be sure to save to the Desktop or Documents so files are persisted even if the session is disconnected due to a poor network
    3. When using the Cloud Mounter to access files from cloud storage services, like Google Drive, copy large files to Apporto (for example, by dragging files onto the desktop) before working with them.

Additional Apporto's FAQs are available online.

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Article ID: 355
Created
Mon 9/11/23 1:56 PM
Modified
Mon 9/30/24 11:03 AM