How do I request service for copiers and multifunction devices? (REPROS)

This service is currently being migrated between May 13, 2025, and July 1, 2025. Please review this web page for more details.

How to request service

Report problems with REPROS printers or multifunction devices via a OneIT Help Desk ticket.

Please include the printer make and model, location, REPROS machine number, description of the problem, error messages, programs that are unable to print, computer(s) that are unable to print and any other information regarding the issue to help facilitate a quick response to the problem.

REPROS Machine sticker

Once you've gathered your device information, please contact the One IT Help Desk