Activating and Viewing E-Receipts in Concur

Overview

An e-receipt is an electronic receipt sent directly to Concur. E-receipts provide full invoice details directly from the supplier. Concur has partnered with most airlines, major hotels, and car rental companies to provide e-receipt data directly into Concur, eliminating the need for scanned paper receipts for eligible purchases. Individuals are strongly encouraged to enable e-receipts in their Concur profile before booking travel. 

Once activated, eligible transactions will appear in the Available Expenses section in the same way that P-card transactions appear.

Viewing E-Receipts

In your Available Expenses, you will see the e-receipt icon next to e-receipt eligible expenses. Select or hover over the icon to view the e-receipt. 

E-Receipts for Concur Travel Arrangements

E-Receipts will be sent to Concur for the following: 

  • All airline ticket purchases

  • Most major hotels. Concur will note E-Receipt Enabled hotels in the hotel search. 

  • Most major rental cars. Concur will note E-Receipt Enabled rental cars in the car search. 

Non-Eligible E-Receipts

Agent fees and ancillary fees, such as baggage fees, are not e-receipt eligible. Receipts for those fees need to be either:

Additional Support

If you have questions or need further assistance, please refer to the Concur FAQs and Guidance or submit this request form.