Overview

If any changes or additional information are required, your approver will return your expense report to you. Returned reports appear on the Concur homepage in the Open Reports section.  

Process

Step One: Log into Concur

Log into concur.charlotte.edu.

Step Two: Access Open Reports

In the Taskbar, select Open Reports. 

Step Three: Select the Returned Expense Report

Select the Returned expense report tile.

Returned expense reports will have a red alert status of “Returned.”

Step Four: Review Approver’s Comments

To review your approver’s comments, select the Report Details dropdown menu.

Step Five: View Report Timeline 

Select View Report Timeline. 

Step Six: Review Comments 

Review the comments and then select Close.  

Step Seven: Correct the Expense Report

To correct and make any changes, select the appropriate expense.  

Step Eight: Make Required Corrections 

Make required corrections.

Step Nine: Save the Expense

Select Save Expense.   

Step Ten: Resubmit the Report

Select Submit Report to resubmit.

Step Eleven: Accept & Continue 

Select Accept & Continue on the User Electronic Agreement pop up.

Step Twelve: Submit Report Again

From the Report Totals window, select Submit Report again. 

Step Thirteen: Close Report

Select Close. The Report is corrected and resubmitted for approval.

Additional Support

If you have questions or need further assistance, please refer to the Concur FAQs and Guidance or submit this request form.