What is the difference between the travel assistant, travel arranger and delegate roles in Concur?

  • Travel Assistant: The contact person for a traveler while traveling. If the traveler wants the travel agency or airline to reach out to someone else (besides them) in a travel emergency or issue with a reservation made through Concur.

  • Travel Arranger: The role of someone who can book travel arrangements through Concur for another person, e.g., flight and hotel.

  • Delegate: The role of someone who is given permission to complete travel and expense-related tasks on someone else's behalf, such as preparing and submitting a Travel Request, preparing a Travel Expense Report, preparing a P-card Expense Report, or approving. 

One person could perform all three roles or they could be performed by different people and multiple people.