Yes, the Concur booking tool has associated service fees. These fees are effective from February 1, 2024, through January 31, 2027. Below is a breakdown of the service fee categories and amounts.
Online Booking Fees:
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$8.00: Online booking (touchless - includes airfare, rental car and hotel)
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$4.00: Online - hotel and/or rental car only (touchless - without airfare)
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$19.00: Online - requiring advisor assistance (touched - exchange with restrictions, expired credit card, etc.)
Travel Advisor Fees (Advisor Booked):
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$27.00: Domestic reservation (includes airfare, rental car and hotel)
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$35.00: International reservation (includes airfare, rental car and hotel up to two stopovers)
- $12.00: Hotel and/or car only (without airfare)