Is there a fee for using the Concur booking tool?

Yes, the Concur booking tool has associated service fees. These fees are effective from February 1, 2024, through January 31, 2027. Below is a breakdown of the service fee categories and amounts. 

Online Booking Fees:

  • $8.00: Online booking (touchless - includes airfare, rental car and hotel)

  • $4.00: Online - hotel and/or rental car only (touchless - without airfare)

  • $19.00: Online - requiring advisor assistance (touched - exchange with restrictions, expired credit card, etc.)

Travel Advisor Fees (Advisor Booked):

  • $27.00: Domestic reservation (includes airfare, rental car and hotel)

  • $35.00: International reservation (includes airfare, rental car and hotel up to two stopovers)

  • $12.00: Hotel and/or car only (without airfare)