How do I access previous Zoom meetings and recordings created under the "old" Canvas URL?

Due to the recent update to the Canvas URL (https://instructure.charlotte.edu), previously created Zoom meetings and recordings will not automatically display in the Canvas Zoom interface. See below for details on how to access these.

1. To access these older Zoom meetings and recordings in Canvas, click on Zoom in your Canvas course's left navigation menu.

Canvas course left-hand navigation menu with the Zoom link highlighted.

2. Notice that you may see "No Data" displayed on the landing page beneath your "Upcoming Meetings", "Previous Meetings", or "Cloud Recordings"  

Zoom landing page in Canvas with "No Data" showing under tabs.

3. To allow others in the class to see the meeting, import the meeting using the following steps:
          
          a. Find the meeting in “All My Zoom Meetings/Recordings”
Zoom in Canvas interface showing the hyperline to click on called "All My Zoom Meetings/Recordings"
         
           b. Next, copy the Meeting ID

Zoom in Canvas interface showing Previous Meetings and the Meeting ID highlighted.
         
          c. Then click on the three dots next to "Schedule a New Meeting" and select Import Meeting from the drop-down menu 

Zoom in Canvas interface showing clicking on the shi-kebab menu and selecting Import Meeting.

          d. Paste the Meeting ID in the Import Meeting box and then click the blue Import button
Zoom in Canvas interface showing the Import Meeting pop-up box and a place to paste the Meeting ID and Import.
 

4. The meeting will now be visible on the Previous Meetings tab (see example below): 

Zoom in Canvas interface showing the imported meeting now displaying under the Previous Meeting tab.

5. This meeting will now be visible to students as well. 

Note: Any meetings scheduled/recordings created on or after December 18, 2024, using the NEW Canvas URL (https://instructure.charlotte.edu), will display as expected on the main Zoom landing page when you click on the left-hand Zoom navigation link in Canvas.

If you have any questions, please submit a Help Ticket to OneIT.

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