Beginning April 2025, the University will manage NEW Windows-based computers, such as newly issued Dell computers, using Windows Azure Cloud Join to provide a more efficient and secure process for managing these university-issued devices. This change does not affect computers already in use. This change does not include new computers issued to the College of Engineering.
Below are some changes that you will notice on your computer:
- Device Setup: You should plan to work with desktop support for up to 30 minutes on the initial setup. See this FAQ for the setup process.
- Login: You must use your full NinerNet email address to login to your computer (ninernet@charlotte.edu).
- Start Menu: It will now be located on the bottom center of desktop by default (see this FAQ to change this setting).
- Network Drives: H and S drives are available, but the J drive is not automatically mapped. The J drive was part of the S drive so all data will be found in the S drive.
- Software Installs: You can download and install software from the new Company Portal, which replaces the Software Center.
- Network Printing: You may see more available printers; some printer functionality may have changed.
- Wallpaper: You are no longer able to change the Wallpaper on devices managed using the Windows Azure system.
- Windows Hello: This new function allows you to easily and securely log into your computer using facial recognition and/or pin. Pin must be 6 digits long, no longer than 127 characters and may include upper and lowercase letters as well as numbers.
- Computer Information: Look for the All-in-C found in the bottom right taskbar to find the computer name and serial number (see this FAQ for more information).