How to Disable Webcam Recording in Respondus Monitor for Select Students

Overview:
When using Canvas Quizzes for exams with Respondus LockDown Browser and Monitor (Webcam or Webcam + Screen), you may need to disable webcam recording for specific students due to accessibility or privacy concerns. This can be done by enabling a special setting during quiz setup.

Use Case Example:
You are administering a Canvas exam with Respondus LockDown Browser and webcam proctoring. Two students are testing in the Office of Disability Services (ODS) computer lab, where webcam use is restricted to protect FERPA rights. To comply, you must disable webcam recording only for these students for all Respondus-enabled exams this semester.

Important Notes:

  • This setting must be configured before the exam begins.
  • Students who are exempt from webcam use will need to enter a special password to bypass the webcam requirement.
  • All other students will proceed with webcam monitoring as usual.

Steps to Disable Webcam for Specific Students:

  1. Log into Canvas and open your course, launch Respondus LockDown Browser by clicking on the link in the left-hand navigation menu
    LockDown Browser menu item in Canvas
     
  2. In the LockDown Browser Dashboard, locate the Quiz and click Settings.
    Respondus LockDown Browser dashboad showing all quizzes in the class.

    Launch the settings menu on the Quiz in LockDown Broswer
     
  3. First you will be prompted to Require Respondus LockDown Browser for this exam by clicking the radio button
    Click the radio button to Require Respondus LockDown Browser for this exam
     
  4. Next the Proctoring settings will appear - choose Require Respondus Monitor (Automated proctoring) for this exam by clicking the raidio button - additional settings will now appear
    Click the radio button to Require Respondus Monitor (automated proctoring) for this exam
     
  5. Under Proctoring Settings, you can choose how Respondus Monitor will be used—such as webcam only, webcam + screen recording, and other proctoring options.
    To customize webcam use for specific students, click on Advanced Settings and enable the option to allow access without a webcam.
    Proctoring settings about web cam use and startup process, click Advanced Settings
     
  6. In Advanced Settings, check the box that will enable:
    • “Allow this exam to additionally be delivered in a proctored lab (no webcam or screen recording)”
  7. Set a unique password that will be shared only with the students who are exempt from webcam use.
    Advanced Settings with the box checked for Allow this exam to additionally be delivered in a proctored lab and enter a unique password
  8. Save your settings.

     
  9. Ensure that you have shared this password with the specific students who are exempt from webcam use during the proctored exam OR provide the password directly to the DS Test Center on the DS Portal Proctoring information.

Additional Resources: Office of Disability Services (ODS) can be reached at Email: disability@charlotte.edu or by Phone:  704‑687‑0040 (tty/v). You can also Submit a Help Ticket to the Office of OneIT at https://services.help.charlotte.edu/ with questions about how to setup Respondus for your exam. 

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