How do I request or remove access to the imaging system?

NOTE:  Before submitting the form per the steps below, please make sure you have signed the University Confidentiality Agreement form. See this FAQ for more details.

  1. To request access changes, click the link Document Imaging Security Group Add/Remove Request

  2. Login with your NinerNet credentials
    -The online access request form will open in a browser window. Your 800# and name will be displayed.

  3. Enter the UNC Charlotte ID or name (Last, First) of the person requesting access (or requiring removal) and click the TAB key

  4. Enter in a brief description in the Reason for Request text box 

  5. Click on the drop-down list and select either Add Imaging Access or Remove Imaging Access

    1. If Add Imaging Access is selected, click the TAB key

      1. Select the security group(s) needed by the user

        1. If desired, you can select an existing imaging user and copy those permissions using the Copy Access From box that will display 

          1. Enter the Copy User From imaging user’s 800# or name (Last Name, First Name) and press the TAB key; the user’s name and all the security groups associated with that user will display

        2. To select each security group(s) individually

          1. Select the Category drop down list and select the appropriate Category (e.g. AP, TAX, HR, PAY) 

          2. Select the Security Group (e.g. OneITSGA External Viewer, GA FTR Approver, PAY Payroll Processor, or HR HRIS Supervisor) from the Access Group drop down list 

            1. The Supervisor security access group typically has the ability to delete documents and approve access requests

        3. All imaging users must verify that they have read and understand the imaging PCI Compliance and Data Security procedures

      2. Enter your initials beside "By initialing and submitting this document, you are indicating that the person listed in the User Information section has read and understands the Confidentiality and Data Security and Credit/Debit Card Compliance procedures and policies"

    2. If Remove Imaging Access is select, click the TAB key 
      1. Check the groups that access should be removed from in the Group Information: Remove Imaging Access section
         
  6. Attach any supporting documentation
    Note: Supervisor's approval should be attached to request prior to clicking the Submit Access Request button.

  7. Click Submit Access Request to submit the form

  8. Refresh your browser to clear and submit another form for access

  9. Close the browser or tab to exit

    The Category is an abbreviation of a department.  For Example: HR=Human Resources; TCP=Travel and Complex Payments; AP=Accounts Payable; EC=eCommerce; FA=Financial Aid; REG=Registrar's Office; RED=Research and Economic Development; etc.  The Security Groups have the same department abbreviations before the type of group. 

    Security Group

    Description
    Scanning Profile Allows users to scan based on their granted access

    External Viewer

    		 Grants users access to view only

    Processor

    		 Allows user to process documents within Perceptive Content (i.e. route forward, update custom properties, attach documents, etc.)

    Supervisor

    Grants the same access as processor plus the ability to delete and the ability to approve departmental access requests
    Approver Grants users access to approve or deny tasks

     

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