How do I change my NinerNET password on the NinerNET website for password and account management?

Tags ninernet
You will receive a password change notification 15, 7, 5, 2 and 1 day before your password expires.
Follow these steps to change or reset your NinerNET password:
  1. Go to 
  2. Click on Manage Account
    NinerNet Login
  3. Log in with your current NinerNET account
  4. In the Account Security section under Change Password, enter and confirm your new password (HINT: The system maintains a record of your last 9 passwords, so you can't re-use them.)
    NinerNET Change Password
  5. Click Reset Password - a success notification will appear at the top of the page
  6. Click Log Out
  7. If you have problems, please contact the IT Service Desk online or call 704-687-5500.


Please see this FAQ for password expiration time frames.


Article ID: 537
Tue 9/12/23 3:16 PM
Tue 1/9/24 2:44 PM