How do I get a university phone line disconnected?

 
If you are requesting a phone line to be disconnected, please be aware that University Policy 601.1 states that all permanent employees are required to have a university phone number. Only requests to disconnect phone lines for vacancies will be processed. Please state that the request to disconnect is due to a vacant position when submitting a ticket to the Service Desk.
Requests for phone line disconnects can only be made if the request is because of a position vacancy.
  1. Contact the OneIT Service Desk, 704-687-5500 or submit a ticket through the portal
  2.  Provide:
    a. the reason for the request
    b. the extension number
  3. Requests will be processed within 2-3 business days.
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